Starter
Essential WhatsApp communication tools for small teams getting started.
$
450
/ year
Basic functions for lean operations
- ✓2 user accounts
- ✓3 channel accounts
- ✓6-month data storage
- ✓Standard support
- ✓Basic inbox and contact management
Start with the workspace your team needs, then scale seats, channels, AI implementation, and Meta message usage as demand increases.
Essential WhatsApp communication tools for small teams getting started.
Basic functions for lean operations
Advanced functions for growing teams that need automation and AI assistance.
Built for scaling customer operations
Comprehensive solution for larger organizations with complex support needs.
For high-volume teams and custom requirements
Choose your platform plan, then add the operational services required for WhatsApp Business API launch, seats, channel usage, and advanced AI model integrations.
Includes Meta WhatsApp Business API submission assistance, 24/7 technical debugging, and full go-live acceptance support.
$1,500 one-time
Seat accounts are users who can communicate with customers. Customer accounts, inspection accounts, and similar operating accounts are counted as seats.
$10 per user / month
Covers API maintenance, message transmission assurance, compliance controls, and risk monitoring. GeneX adds 10% on top of Meta channel fees.
10% of Meta channel fees
Assists customers with connecting third-party large models such as GPT and DeepSeek, including API adaptation, feature debugging, compatibility testing, and Flow / Agent tuning.
Note: advanced model integration is quoted at $1,000–$1,500 per integration, depending on API complexity, Flow configuration, Agent tuning, and testing requirements.
Meta WhatsApp message fees by region and type.
Clear answers about plans, implementation, Meta message fees, AI setup, and support.
Yes. You can upgrade your plan or adjust capacity as your team grows. Plan changes can be reviewed with the GeneX team based on your users, channels, and usage needs.
Additional seats or channel capacity can be added when your operation expands. Seat accounts include customer service, monitoring, and other accounts used to manage conversations.
Meta message fees are charged by message type and region. GeneX also applies a 10% channel service fee on top of Meta channel fees for API maintenance, message delivery support, and compliance risk control.
Yes. The setup service covers Meta WhatsApp Business API submission assistance, technical configuration, testing, and go-live acceptance support.
Yes. GeneX can assist with third-party model integration, including GPT, DeepSeek, and similar models. The service includes API adaptation, functional debugging, compatibility testing, Flow tuning, and Agent optimization.
Payment options can vary by region and agreement type. Contact the GeneX team to confirm the payment methods currently available for your business.
Support depends on your selected plan and service scope. Enterprise customers can receive dedicated account management, technical assistance, and 24/7 support coverage.
Start with the right GeneX plan, connect your channels, and give your team one simple workspace for WhatsApp-powered customer engagement.